Services Renewal Proposal
Continue your success with ongoing support
Dear Valued Client,
It's been a pleasure working with you over the past year. We've accomplished great things together, and we're excited to continue supporting your success.
This renewal proposal outlines our services for the upcoming period, with updated terms that reflect our continued partnership and your evolving needs.
Pamela White
Account Manager
Your Consulting Firm
What We've Accomplished Together
Over the past engagement, we've delivered:
- Successfully implemented and optimized your CRM platform
- Trained your team on best practices and advanced features
- Created custom reports and dashboards for better insights
- Provided responsive support and troubleshooting
- Helped you achieve measurable improvements in efficiency
Continued Services
Ongoing support for your evolving needs
Optimization & Enhancement
- Quarterly system reviews
- Process optimization recommendations
- New feature implementation
- Custom development as needed
Support & Maintenance
- Unlimited email and phone support
- Issue resolution and troubleshooting
- User questions and training
- System monitoring and health checks
Strategic Guidance
- Quarterly strategy sessions
- Roadmap planning
- Best practice recommendations
- Industry insights and trends
Training & Enablement
- New user onboarding
- Refresher training sessions
- Documentation updates
- Admin support and mentoring
Renewal Investment
| Description | Qty | Unit Price | Total |
|---|---|---|---|
Salesforce CRM Setup Initial setup and configuration | 1 | $15,000.00 | $15,000.00 |
Custom Integration Development API integrations with existing systems | 80 | $200.00 | $16,000.00 |
Training & Support 3 months of onboarding support | 1 | $14,000.00 | $14,000.00 |
What's New in This Renewal
We've enhanced our service offering based on your feedback:
- Proactive Monitoring: We'll monitor your system health and alert you to potential issues
- Quarterly Business Reviews: Regular check-ins to review performance and plan ahead
- Priority Response: Even faster response times for urgent issues
- Expanded Hours: Support coverage extended to better match your business hours
Renewal Terms
Contract Term: 12 months from renewal date
Payment Options:
- Annual payment: 5% discount
- Quarterly payments: Standard rate
- Monthly payments: Available upon request
Auto-Renewal: This contract auto-renews annually unless either party provides 60 days written notice prior to renewal date.
Terms & Conditions
Services
Consultant will provide ongoing support, optimization, and strategic guidance as outlined in this renewal proposal.
Term
This renewal is effective for 12 months from the renewal date and will auto-renew annually unless either party provides 60 days written notice.
Payment
Payment is due according to the selected schedule (annual, quarterly, or monthly). Late payments may incur interest at 1.5% per month.
Scope Changes
Services may be adjusted as needed. Significant scope changes may require pricing adjustments, to be agreed upon in writing.
Termination
Either party may terminate with 60 days written notice. Client remains responsible for payment through the notice period.
Rate Protection
Current rates are guaranteed for the full 12-month term. Any rate adjustments for subsequent renewals will be communicated at least 90 days in advance.
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